Privacy Policy for Skip Hire Turnham Green

At Skip Hire Turnham Green, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you engage our services. Please read this policy carefully to understand our practices regarding your personal information.

Information We Collect

We may collect and process the following types of personal information:

Personal Identification Information: Name, email address, phone number, and postal address.
Transactional Information: Details of the services you have requested, including skip hire dates, locations, and payment information.
Technical Data: IP address, browser type, and device information to improve our website functionality.
Usage Data: Information about how you use our website and services.

How We Collect Your Information

We collect information through various methods, including:

Direct Interactions: When you fill out forms, book services, or communicate with us directly.
Automated Technologies: As you interact with our website, we may automatically collect technical data about your equipment, browsing actions, and patterns.
Third-Party Sources: Information from publicly available sources or partners that assist us in providing better services.

Use of Your Information

We use the collected data for various purposes, including:

Service Delivery: To provide, manage, and improve our skip hire services.
Communication: To respond to your inquiries, send updates, and provide customer support.
Marketing: To send promotional materials and inform you about special offers, subject to your consent.
Legal Obligations: To comply with legal requirements and protect our rights.

Legal Basis for Processing

We process your personal information based on the following legal grounds:

Consent: Where you have given explicit permission for us to use your data for specific purposes.
Contractual Necessity: To fulfill our contractual obligations to provide services you have requested.
Legal Obligations: To comply with applicable laws and regulations.
Legitimate Interests: For our legitimate business interests, such as improving our services and enhancing customer experience.

Disclosure of Your Information

We may share your personal information with third parties in the following circumstances:

Service Providers: Trusted partners who assist us in operating our business and delivering services to you.
Legal Requirements: When required by law, regulation, or legal process.
Business Transfers: In the event of a merger, acquisition, or transfer of assets, your information may be transferred.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These include:

Encryption: Protecting sensitive information with advanced encryption technologies.
Access Controls: Restricting access to personal data to authorized personnel only.
Regular Audits: Conducting regular security audits to identify and address potential vulnerabilities.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. This includes retaining data to comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

You have the following rights regarding your personal information:

Access: You can request access to the personal data we hold about you.
Correction: You can request corrections to any inaccurate or incomplete information.
Deletion: You can request the deletion of your personal data, subject to certain exceptions.
Restriction of Processing: You can request that we limit the processing of your data.
Data Portability: You can request a copy of your personal data in a structured, machine-readable format.
Objection: You can object to certain types of data processing, including direct marketing.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

International Transfers

Your personal information may be transferred to and maintained on servers located outside your country of residence. We ensure that such transfers comply with applicable data protection laws and utilize appropriate safeguards to protect your data.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Consent

By using our services, you consent to the terms outlined in this Privacy Policy. If you do not agree with our policies and practices, please refrain from using our services.

Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to our support team for assistance.